Your Marketing Worked. Then What Happened?

You paid for the advertising. Someone noticed. They became interested. They searched for your business. Your marketing did its job.

But did that interested person move forward as an opportunity, or go back to Google?

Three common obstacles can stop them before your team ever gets a chance.

The opportunity journey is simple.

Marketing creates interest. The opportunity searches and compares.

Reviews build the confidence to make contact.

Then they call or visit your website, ready for answers.

Each step needs to make the next step of the opportunity journey easy.

Think about how we live today. It’s a 24/7 world.

Ask Siri or Alexa a question. Search Google. Shop online for almost anything. Make a deposit or check your bank balance. Today we get things done immediately and whenever it suits us.

That experience shapes what people expect when they contact a local business. Their interest doesn’t follow your office hours.

A question at eight thirty tonight can become someone else’s booked appointment and new customer.

Before people contact you, they want to know what other customers experienced. Recent, strong reviews and thoughtful replies help them feel comfortable enough to make contact.

Old reviews, unanswered complaints, or silence from the business can leave them wondering. And the search continues.

The new opportunity your advertising generated is gone without a trace, and you think your advertising isn’t working.

Your review profile made them feel confident enough to call.

But voicemail answers and says, leave a message.

In a 2016 study of 85 small businesses, 411 Locals found that about 62 percent of calls went to voicemail or received no response.

This historical study shows a gap between generating interest and having a conversation.

They wanted an answer. You gave them a wait. They may move on without a trace.

Or they visit your website with questions.

The next step is fill out this form, submit it, and wait.

You don’t wait when you’re ready for an answer. Why would your next opportunity?

Every delay gives opportunities another reason to return to Google and keep searching for an immediate response.

The opportunity is already on your website or calling your business.

They have questions and want answers now.

Give them an immediate conversation instead of a delay.

The 24/7 Opportunity Team of AI Expert Employees answers business questions, qualifies opportunities, and books and confirms appointments while the visitor’s or caller’s interest is at its peak.

You keep the new opportunity’s journey moving forward on their schedule, day or night.

We know today’s consumer expects an immediate response.

So why make an interested new opportunity leave a message and wait, or submit a form and wait?

The AI Receptionist responds to calls your staff can’t answer, day or night.

The Website Sales Concierge lets visitors start a conversation by talking or typing right from your website.

They answer business questions, learn what the opportunity needs, qualify opportunities, and book and confirm appointments while interest is high.

Your marketing created the interest. Your review profile created the confidence to make contact.

Your 24/7 Opportunity Team immediately responds and keeps the new opportunity moving forward on the path to becoming a customer.

Meet your 24/7 Opportunity Team.

Your Reviews and Reputation Manager requests honest reviews, gently reminds reviewers who forget, monitors 50+ review platforms, promptly replies to every reviewer and posts strong reviews to your social media for additional exposure.

Your AI Receptionist responds to callers your staff can’t answer. It answers business questions, qualifies opportunities, and books and confirms appointments. It records and summarizes calls, adds them to your unified inbox, updates your CRM and calendars, sends appointment reminders, and notifies staff according to your instructions.

Your Website Sales Concierge engages visitors through voice or text, answers business questions, qualifies opportunities, and books and confirms appointments. It records and summarizes conversations, adds them to your unified inbox, updates your CRM and calendars, sends appointment reminders, and notifies staff according to your instructions.

Connected business tools and approved workflows keep conversations, chats, email, social media DMs, appointments, and follow-up organized, up to date and available to all authorized staff.

Now the opportunity journey keeps moving forward.

Marketing creates interest.

Reviews build the confidence to make contact.

Callers receive an immediate response from your 24/7 AI Receptionist.

Website visitors can start a conversation with your Sales Concierge.

Your Opportunity Team of AI Expert Employees all work from your confidential business knowledge base, following your approved business policies, procedures, engagement instructions, and escalation rules.

Your people stay focused while new opportunities get the immediate response they expect, day or night.

We make your business 24/7 Customer Responsive.

The 24/7 Opportunity Team of three AI Expert Employees adds 24/7 capacity without adding more shifts of traditional staff.

Our setup target is forty-eight hours after we receive your completed onboarding information.

24/7 Customer Responsive is today’s competitive advantage and tomorrow’s minimum business requirement.

See how your 24/7 Opportunity Team makes your business 24/7 Customer Responsive.

Scan the QR code or visit Digital WorkForce three six zero dot com for complete details.

Or if you have a question, please email me.

My email is Bob at Digital WorkForce three six zero dot com.

Remember, today’s opportunities don’t wait.

Be the business that responds first and wins!